Our Target Operating Model approach builds on recognised Business Architecture frameworks to provide you with a clear holistic description of the future state of your business, business function or programme.
Our structured approach helps to promote a common understanding of where your business is heading, a roadmap for how you might transition to it from your current state, and an understanding of the contribution your current portfolio makes towards achieving it.


Developing a Target Operating Model
Developing a holistic view across your business that describes at a high-level the future vision for your products and services, how you will interact with your customers, and how you will operate and fulfil your services. It also addresses the skills your people will need, the tools and technology you will need to enable your people to work effectively, and the information you will need in order to know how well your business is performing.

Conducting a Gap Analysis to Identify Change Initiatives
Evaluating the impact of change on your business, its people and customers. Comparing your intended target state operating model to your current operating model to identify the gaps between them and the corresponding change initiatives needed to fill those gaps.

Evaluating the Suitability of your Current Portfolio
Comparing the strategic change initiatives identified in the gap analysis, with your current portfolio. Identifying any ongoing or planned programmes and projects that are comparable or complimentary to your Target Operating Model, together with those that are potentially disruptive.

Building a Transition Change Roadmap
Developing a roadmap of the strategic change initiatives that enables you to transition towards your Target Operating Model in a coordinated way, establishing ambitions and goals for what you want to achieve in the short term, mid term and long term (typically 1, 3 and 5 years).