Why integrating the Voice of the Customer with your business strategies contributes to the success of your business
Discussing the advantages of actively and regularly listening to feedback from your staff
How to ensure an organisation invests in the right projects and programmes at the right time
Building the commercial portfolio to support the 5-year capital investment plan for a FTSE250 company
How building a Target Operating Model (TOM) can help de-risk your programmes and business strategy
Shaping a £200m transformation programme to deliver the commercial strategy for a large FTSE 250 company, producing a Target Operating Model and roadmap.
Supporting, defining and delivering a departmental restructure within a faculty for a leading London University
Merging the operations of two distinct businesses within a well-known direct-to-customer insurance company to realise efficiency savings and enable future growth.
Supporting development and delivery of a business change approach for a prominent council in Scotland.
Why setting up a BTCO in your business might be the right move to help you achieve your strategic goals
Supporting delivery of an enhanced business change programme for a large public sector organisation
Developing a single end-to-end business process model across five distinct organisations for handling Motor, Employers Liability and Public Liability personal injury claims.
How even the smallest of businesses can get value from adopting a structured Change Management approach
Supporting the implementation of new process to improve turnround times in the lawyer support team, or a prominent London law firm.
Conducting a review of the existing processes for a major high-street retailer to support the implementation of a new Enterprise Resource Planning (ERP) tool.
Rationalising and redeveloping customer services for a public sector organisation
How organisations can benefit from adopting a Workplace Coaching policy and ethos
Developing and delivering a Stress Management session for a local GP Practice wellbeing event.
Supporting delivery of a range of new products requiring public consultation and compliance controls in a large public sector organisation.
Supporting delivery of a Programme to introduce enhanced billing capability within a major public sector organisation.
A good Business Analyst should be able to de-risk a project, but what differentiates a good Business Analyst from a great one?