Effecting Change

Background

Our client wanted to identify ways for patients to access self-help solutions for Managing Stress in order to reduce the pressure on already overstretched GPs at the practice. We were approached to develop a session on Managing Stress and techniques that could be used to effectively manage stress and to deliver the session at a wellbeing event held by the GP practice.


What we did

We spoke to the client to understand the types of stress and situations that patients were experiencing so that we could tailor the session accordingly.

We utilised our extensive experience with supporting those dealing with stressful situations to develop a 30 min presentation that included the following: * Definition of stress * Physical and mental symptoms of stress * Techniques for managing stress effectively

We delivered the session to 200+ patients at the wellbeing event and included a Q&A so patients could ask questions at the end.


The Result

Following the delivery of the Stress Management session. We had at least 20 enquiries relating to specific personal issues and how patients could manage their own stress/stressful situation. We have been invited to deliver a regular Stress Management session monthly.